FAQ

Unlike an a la carte service, we truly believe that a full management system is the only way to ensure all the aspects of the quality chain, to know your property inside out and be able to handle all the issues that might come up during your rentals.

Estimate my income

If you don't have an Airbnb account, no problem, we'll be happy to create one for you.

Estimate my income

It's not possible for us to operate an account with you at the same time (data sync, security locks, etc.) If you want us to operate an already live property, you'll need to archive it at first so that we can create it again in a new account.

Estimate my income

We use only very well-known short-term rental platforms: Airbnb, Booking, or Homeaway. We generally post the properties available on several platforms at the same time. Airbnb remains our most widely-used platform.

Estimate my income

It’s hard to say without knowing all the features of your home. However, we can assure you that with us, you’ll be earning more!

We prepare your listings with care, select the most appropriate distribution platforms for your property (Airbnb, HomeAway, Booking.com) and adjust your prices dynamically. This means that the price of your apartment rental will be adapted according to different criteria (day of the week, whether the neighbouring properties are occupied or not, past prices, local events) to guarantee that you get the best deal possible.

Estimate my income

Luckey is meant for people whose property is unoccupied all or part of the year. It must fulfil the requirements of a short-term rental, namely be in compliance with the current regulations, in good condition, equipped and furnished, but also well located.

Entrust us with your property and we, in turn, will provide you with a simple and easy solution, a sure and steady income and, above all, peace of mind.

Estimate my income

We are ultra-careful about who we select as guests. On Airbnb, we check to see if your future guests have been well-reviewed. If the guests have no reviews, we contact them directly by phone to confirm they match with your property's requirements and rules. Each guest is required to deposit a down payment for their stay.

Estimate my income

Yes ! Because we will create a new one in order to keep apart your use (guest) from our exploitation.

Estimate my income

We call upon our own partners to ensure that the photos are of the highest-quality possible. This is in the dual objective of a better listing value and a better occupancy rate.

Estimate my income

You listings are drafted in both French and English, and posted on all of the best short-term rental platforms.

Estimate my income

The rental fee of your property depends on it surface area, location, as well as on the periods when it's available. You can rely on our expertise and experience to determine the right price.

Estimate my income

We've developed our own pricing adjustment system. Based on Yield Management, rental rates are updated daily according to the occupancy rate, the season, and local events. We decide together on the minimum rate you want to obtain for your property when we adjust the prices. But it's important to understand that the fact of lowering the rent in the off-season allows you to boost your property's occupancy rate, and that's why we encourage you to trust us.

Estimate my income

Managing all the reservations and requests for information can be a time-consuming and somewhat arduous task, but not for us. We have a system that synchronizes the reservations on the different platforms , making your bookings far easier. We also and above all have a dedicated and efficient team available to guests from 8 a.m. to midnight, 7 days a week

Estimate my income

As long as we manage your property rental, we'll be the only ones able to access your Airbnb account. To track your reservations, consult the Bookings tab in your Luckey Homes app.

Estimate my income

So that your guests can have a unique and unforgettable stay in your place, you should not come back home without prior warning. You can block the dates of your return on your calendar via the Properties tab in the Luckey Homes app.

Estimate my income

The amount of the reimbursement granted to guests who cancel their reservation varies according to the cancellation policy chosen. We adjust your property rental rates according to the season, the occupancy rate and local events, and do our utmost to offer you the cancellation policy best suited to your needs.

Estimate my income

As there is a relatively high turnover in the number of tenants, furnishings and equipment are obviously subject to greater wear and tear. Tourists or visitors who are just passing through tend to be less attentive to personal property than tenants who rent on a yearly basis. Vacation rentals require a higher level of personal property maintenance, which can lead to some additional costs.

Estimate my income

We minimize risks by carefully screening our guests and carrying out follow-up visits for stays of longer than 10 days. Our housecleaning staff, which comes by after your guests have left, informs us of any anomalies in your home so that we can step in without delay.

Estimate my income

Our friendly, bilingual (FR-EN) Luckey Homes Welcomers are carefully selected by our team to welcome your guests. We work with a mobile app that allows us to easily communicate with each of our Welcomers and provide them with all the information they may need.

Estimate my income

We take the quality of our housecleaning services very seriously. They are handled by a company that we selected with care. The cleaning staff are all professionals; their services include an in-depth cleaning of the apartment and the providing of top-of-the-range Le Jacquard Français sheets and towels , a Vanity kit and slippers.

Estimate my income

Airbnb has a well-established dispute settlement procedure. It gathers all the evidence that could be useful for the file as quickly as possible: photos, bills, police reports and other documents attesting to the property, the damage incurred and the fair market value of the damaged goods. As soon as Airbnb reckons that is has gathered sufficient information from the two parties, it reviews all the documents and assesses the claims for compensation. We do our utmost to gather the evidence required within the very short timelines provided but Airbnb remains the sole judge, and Luckey Homes cannot be held responsible for any decision that is not in your favor.

Estimate my income

Ready to say goodbye to the hassles of a short-term rental and boost your property’s value?

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